The DoTE had asked students to upload mark sheets of classes 10 and 12, Transfer Certificate, passport size photograph and signature. The certificates could be uploaded as image or PDF, with file size ranging from 150kb to 1 mb, while the photo and signature should be uploaded only as an image of 20kb to 50kb size.

Many students scanned the documents using their mobile phones, but found that the files were much bigger than the size specified.

“I scanned my certificates using a mobile phone. But the file sizes were higher than 1 mb, and I could not upload my documents,” said K Sasikumar from Nungambakkam who is seeking admission to computer engineering course. Another student, P Balakumar, a mechanical engineering seat aspirant, said he tried to do it using the computer at home. “But I don’t know how to increase or decrease the file size.”

Many like Sasikumar and Balakumar were forced to approach computer centres to scan and upload the image. However, it was not easy, as many such shops were closed because of the bar on using air-conditioner as part of pandemic control measures. “My classmates also faced the issue,” he added.

When asked, a senior official blamed the students for not reading the instructions properly. According to him, students were given more than 20 days to upload their certificates and other documents. “However, following requests from students, we have given four days’ extension to upload their certificates,” he added.