Sofas covered in hair, 'toenail clippings everywhere' and grimy bathroom floors: Inside the $3,000-a-fortnight Travelodge quarantine hotel that was so dirty police are 'evacuating' 366 guests

  • An operation is underway to relocate patrons from Sydney's Travelodge Hotel 
  • It is not clear what safety protocols were breached at the CBD hotel
  • One woman said she awoke at 5.30am to an announcement telling her to leave 
  • It is understood the facility has now been dumped from the quarantine program

A quarantine hotel in Sydney is so filthy police have launched a military-style operation to evacuate 366 returned travellers.

Daily Mail Australia has been told dozens of isolated guests, who paid up to $3,000 for their mandatory 14-day stay, complained about the 'disgusting' conditions inside  Travelodge Hotel in the CBD.

The 12-hour operation to move them to 'more suitable' accommodation began on Tuesday afternoon.  

Among the complaints were that sofa beds were covered in hair, there were toenail clipping on floors and bathrooms were 'unhygienic'.   

The 12-hour operation to relocate patrons from the Travelodge Hotel (pictured) in the CBD began on Tuesday afternoon

The 12-hour operation to relocate patrons from the Travelodge Hotel (pictured) in the CBD began on Tuesday afternoon

Police said: 'A decision was made to relocate all 366 guests to another, more suitable accommodation'. Pictured: Guests being relocated

Police said: 'A decision was made to relocate all 366 guests to another, more suitable accommodation'. Pictured: Guests being relocated

One guest claimed her bathroom was so dirty she couldn't take a shower. 

'The handles and tables were all sticky ... [there were] clumps of someone else's hair on the sofa, another girl had so much hair on her sofa that she put it into a ziplock, and it fills the ziplock,' she told HuffPost Australia.

Another guest said she had a 'panic attack' and 'couldn't stop crying' after arriving at the quarantine hotel.

Police said 366 returned travellers were evacuated because quarantine hotels are expected to have 'robust infection control measures in place'. 

'The hotel did not meet the expectations required as part of the quarantine program,' police said in a statement.

'A decision was made to relocate all 366 guests to another, more suitable accommodation.' 

It is understood Travelodge has been dumped from the quarantine program and the returned travellers will be relocated to other hotels in the CBD. 

One woman who landed in Sydney from Dublin on Saturday said she was woken at 5.30am by a voice on the PA telling guests to prepare for evacuation within two hours.

'There was no indication as to why or where we were going,' she said.  

It is not clear what safety protocols were breached at the Sydney hotel. Pictured: People being relocated from Travelodge in Sydney on Tuesday

It is not clear what safety protocols were breached at the Sydney hotel. Pictured: People being relocated from Travelodge in Sydney on Tuesday

Police said they work closely with NSW Health to ensure quarantine hotels 'comply with the highest standards'. 

'The health, safety and comfort of all quarantined travellers remains a top priority for NSW Police.'

More than 50,000 people have entered mandatory quarantine in NSW Police-managed hotels, with 4185 people currently in 16 hotels across Sydney.

It comes as NSW reported just three new coronavirus cases overnight.

Police said they work closely with NSW Health to ensure hotels that host travellers during the mandatory two-week quarantine period 'comply with the highest standards'. Pictured: The transfer of 366 quarantined hotel guests to other facilities

Police said they work closely with NSW Health to ensure hotels that host travellers during the mandatory two-week quarantine period 'comply with the highest standards'. Pictured: The transfer of 366 quarantined hotel guests to other facilities

Two of the new cases are close contacts of previous cases and one is a returned traveller who is in hotel quarantine. 

A healthcare worker from Liverpool Hospital has been identified as one of the close contacts of a previous case and the other is a student from Our Lady of Mercy College in Parramatta.

Both were in self-isolation for their infectious period.

NSW Health are currently treating 84 coronavirus cases, with seven patients in intensive care and four on ventilators. 

Inside the Travelodge quarantine hotel that was so dirty police have to move 366 guests

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