For the past few weeks now, Naresh Bajgai, a cook in Bengaluru, has been discovering and buying groceries easily using voice commands in Hindi on e-commerce platform Flipkart. “It’s easier to speak and order just like you talk to a shopkeeper,” said Bajgai. “Also, typing and searching are more difficult than speaking.” All this was made possible by the recently-launched ‘voice assistant’ a conversational artificial intelligence platform, which has been built by Flipkart’s in-house technology team.
The Walmart-owned firm has also ensured ...
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First Published: Tue, August 11 2020. 15:25 IST
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