Back at business school, nearly 40 years ago, we were taught the AIDA Model — Attention, Interest, Desire, Action — as a linear continuum of consumer behaviour. Much has changed in the past four decades.
But the gateway to consumer interest, involvement and interaction still remains “attention”. A simple request to “please pay attention” implies two important characteristics of attention: That it is limited, and that it is valuable. So, when we “pay” attention to any one thing, we somewhat deplete our reservoir of mental resources, being left ...
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