Dublin, June 29, 2020 (GLOBE NEWSWIRE) -- The "Digital Trends in the Manufacturing Industry, Global, 2019" report has been added to ResearchAndMarkets.com's offering.

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) around the globe in the Manufacturing industry, specifically: Enterprise Mobility Management, Digital Commerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Cloud Communications, Analytics, Digital Marketing Solutions, Customer Experience Management, Cyber Security, Artificial Intelligence, Internet of Things, Blockchain (DLT), and Enterprise Information Management.

The report aims to:

Key Benefits of this Study

Manufacturing has been one of the most negatively impacted industries by the COVID-19 virus.

The challenges that this industry was already facing have been amplified and new ones have emerged, making investments in digital solutions crucial to surviving the next year. Safety standards now include social distancing, making production even more costly, especially for high-touch assembly lines. Travel has been limited for product managers, making quality control, and speed of production difficult.

A major challenge in this industry has been building trust among all parties in the supply chain. Existing approaches cannot keep up with increasing customer demand due to the shift to on-line purchasing, which requires delivery to the door. In addition, production is often being shifted to make essential goods.

Improving customer experience was a top priority pre COVID-19 as the need to meet customers' demand for faster product delivery and quicker/better customer service became vital to gain a competitive edge. With more urgent matters taking precedence at the current time, this will be a lower priority. However, early adopters of transformative technologies are already gaining a competitive advantage; so this goal still needs to be top of mind.

With the right technologies in place, many of these obstacles can be tackled. This study covers the benefits of transformative IT/telecom technologies.

Respondents ranked improving customer experience (CX) and satisfaction (42%), improving operational efficiencies (41%) and launching of new products and services (40%) as the top three business objectives for 2020. IT/Telecom investments in CX is a top priority as well, although this may slip in ranking in the near term due to other COVID-19 essential needs.

Key Topics Covered

1. Research Objectives and Methods

2. State of the Industry - COVID-19 Impact on the Manufacturing Industry

3. Executive Summary of Survey Results

4. Business Objectives and IT/Telecom Challenges and Drivers

5. Digital Transformation Implementation Strategies

6. IT/Telecom Investment Trends

7. Investment Plans and Concerns Around Transformative Technologies

8. Digital Transformation - IT/Telecom Investments

9. Digital Trends - Growth Opportunities

10. The Last Word

For more information about this report visit https://www.researchandmarkets.com/r/4xdqq7

Research and Markets also offers Custom Research services providing focused, comprehensive and tailored research.

CONTACT: ResearchAndMarkets.com
Laura Wood, Senior Press Manager
press@researchandmarkets.com
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900