Sulekha, an AI-driven tech platform for expert services, has revealed trends and insight about the service categories that have witnessed a surge since the lockdown. This study is based on visits and searches by nearly 98,000 users across Indian cities that landed on Sulekha between March 23 and May 11, as per the company’s official release.
According to the study, top services people searched for during the lockdown were AC Dealers, Computer Repair & Services, and Packers/ Movers. Chennai and Delhi lead the demand for online services during the lockdown.
Key findings of the study showed that AC dealers have witnessed a growth of 346 per cent followed by Packers and Movers (282 per cent) and mobile phone services (230 per cent).
Service categories such as vehicle rentals, drivers, and home electronics & appliances dealers grew overall by 180 per cent. This could be due to people stranded in one city looking for intra and intercity travel options, the company analysed.
In the wake of work from home, requests for computer repair and services category has grown by 118 per cent.
The top 5 cities that are leading in online searches across service categories include Chennai, Delhi, Bangalore, Hyderabad and Mumbai. The online requests for the top 5 cities grew by 50 per cent.
Satya Prabhakar, Founder & CEO, Sulekha, said, “Covid-19 has influenced some interesting trends in demand for services. Since the lockdown began, we have seen an increase in certain service categories such as Internet Service providers and Computer Repair & services. This is owing to most of the workforce working from home. Like every summer, AC dealers saw a boost in searches.”
Thank you for being a loyal user of Portfolio.
Portfolio will be a paid section hereon.
Please Subscribe to get access to one of our early bird packs.
Or click on Free Trial to get 14 days free trial.
What You'll Get
-
Web + Mobile
Access exclusive content of the Hindu Businessline across desktops, tablet and mobile device.
-
Exclusive Portfolio and Investment Advice, Banking, Lifestyle and Specials
Get diverse set of perspectives from our trusted experts on Portfolio, Banking, Economy, Environment and others.
-
Ad free experience
Experience cleaner site with zero ads and faster load times.
-
Personalised dashboard
Customize your preference and get a personalized recommendation of stories based on your interest.
Published on
June 04, 2020
A letter from the Editor
Dear Readers,
The coronavirus crisis has changed the world completely in the last few months. All of us have been locked into our homes, economic activity has come to a near standstill. Everyone has been impacted.
Including your favourite business and financial newspaper. Our printing and distribution chains have been severely disrupted across the country, leaving readers without access to newspapers. Newspaper delivery agents have also been unable to service their customers because of multiple restrictions.
In these difficult times, we, at BusinessLine have been working continuously every day so that you are informed about all the developments – whether on the pandemic, on policy responses, or the impact on the world of business and finance. Our team has been working round the clock to keep track of developments so that you – the reader – gets accurate information and actionable insights so that you can protect your jobs, businesses, finances and investments.
We are trying our best to ensure the newspaper reaches your hands every day. We have also ensured that even if your paper is not delivered, you can access BusinessLine in the e-paper format – just as it appears in print. Our website and apps too, are updated every minute, so that you can access the information you want anywhere, anytime.
But all this comes at a heavy cost. As you are aware, the lockdowns have wiped out almost all our entire revenue stream. Sustaining our quality journalism has become extremely challenging. That we have managed so far is thanks to your support. I thank all our subscribers – print and digital – for your support.
I appeal to all or readers to help us navigate these challenging times and help sustain one of the truly independent and credible voices in the world of Indian journalism. Doing so is easy. You can help us enormously simply by subscribing to our digital or e-paper editions. We offer several affordable subscription plans for our website, which includes Portfolio, our investment advisory section that offers rich investment advice from our highly qualified, in-house Research Bureau, the only such team in the Indian newspaper industry.
A little help from you can make a huge difference to the cause of quality journalism!
Support Quality Journalism