An out-of-service sign hangs outside an ATM kioskKOLKATA: Leading PSU and private banks are hoping that all ATM operations in the city and adjacent areas would normalize in two-three days. Around 20% of the more than 2,500 ATMs in the Kolkata metropolitan area have remained dysfunctional since Wednesday night, following Amphan’s devastation.
Lot of ATMs lost V-sat link with server. Power cut and waterlogging in several areas only worsened the problem. However, over half of those ATMs could start operations in the past few days.
CGM of SBI Ranjan K Mishra told TOI that officials were working around the clock to restore ATM and branch services. According to Mishra, over 75-80% of the bank’s ATMs in the city is now working.
A PNB official pointed out that several dish antennae of standalone ATM were destroyed on Wednesday due to the cyclone. “The antennae are vital to connect the ATM with server,” he said. An HDFC Bank official said around 10% of its ATMs were dysfunctional in some areas of Kolkata and Howrah. “They will be rectified in two-three days,” he said.