Bihar police issues dedicated WhatsApp number to receive complaints

PATNA: Bihar police has released a dedicated WhatsApp number on which complaints can be made against unscrupulous police personnel as well as any kind of criminal activity across the state.
The WhatsApp number (9431602301) issued on the directions of DGP Gupteshwar Pandey is aimed at crime control as well as weeding out of the ‘black sheep’ in uniform. The DGP has assured that the identity of the complainant will not be revealed.
A pilot for the initiative has started in Sitamarhi district where people can send in their complaints via WhatsApp between 10am to 5pm till May 31. However, DGP Pandey has also urged people to post information on police personnel who are doing a good job on the field to boost their morale.
“People sometimes are unable to complain to police officer about anyone, including police personnel, due to various reasons. Often they don’t know whom to approach. Hence this unified number has been launched by the headquarters,” ADG (headquarters) Jitendra Kumar said, adding, people would have to provide evidence in support of their complaint via the WhatsApp number.
“Once a complaint is taken up for inquiry, the complainant may be contacted for more evidence if necessary,” he added.
Kumar further said that the step is aimed towards making the state police more people friendly as well as to weed out ‘black sheep’ in police so that the department could get rid of them.
“A dedicated DG Cell is working on the entire process. Complaints would be monitored by a high ranking officer. Inquiry teams over a complaint would be formed as per its nature and extent,” he said.