Courier driver who dumped a pile of valuable packages by the side of a road during the COVID-19 lockdown is fired
- Toll group announced on Tuesday a driver has been fired after an investigation
- It commenced on April 28 after packages were found in a South Auckland street
- The company said it was working with affected customers to return parcels
A courier driver who dumped a pile of packages by a road side has been fired.
The Toll Group announced on Tuesday a driver has been fired after packages were found by a walker on a street in Māngere, South Auckland, on April 28.
The decision follows a three-week investigation into the man.
A Toll Group spokesperson told Daily Mail Australia the company was working with affected customers and the packages had all been 'safely fulfilled'.
A toll delivery driver has been fired after a woman discovered a pile of packages dumped on a street in Māngere, South Auckland, on April 28. Pictured is a photo of the parcels being examined by a council worker
The packages were first found by a local woman who flagged down a council employee who then collected the parcels and notified police.
The company issued a statement declaring an investigation would be launched and said the actions were 'clearly unacceptable'.
The woman's cousin, Shane M, later shared a photo of the council worker standing next to the huge pile of packages on Twitter.
'Cousin out on her morning walk found these parcels dumped. If your delivery hasn't arrived, it's probably here,' he wrote.
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Once news of the incident emerged, angry customers began flocking to the company's Facebook page demanding information about their missing parcels.
'I had a parcel sent on the 23rd of April from Auckland and it still hasn't been delivered,' one man wrote.
'I'm thinking it may have been one of the parcels that was dumped on the side of road by the Toll courier that was on the news and Toll hasn't come clean about it yet. I'm so p***ed off about the poor service and lack of support from Toll couriers.'
Toll Group announced on Tuesday the driver responsible had been fired following a three-week investigation into the incident
'Can someone get back to me in regards to my package?' a woman added.
'Status says still Currently at Auckland airport but now starting to wonder if it’s been dumped in the side of the North Western motorway.'
Toll group is not the only delivery company to receive complaints as home deliveries surge amid the COVID-19 lockdown.
Last month, NZ Post was slammed after a Waiheke woman shared footage of a courier driver throwing parcels into his van, after she claimed some of her items had turned up broken.
Meanwhile, Aus Post was criticised online after Australians ordered to stay home claimed couriers were not leaving enough time for them to answer the door, forcing them to instead pick up their packages from post offices.
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