Australia Post scam alert: The VERY convincing emails targeting customers
- Australia Post customers are being targeted with a scam by crafty criminals
- Customers have been sent emails claiming parcels are unable to be delivered
- Emails say shoppers must provide payment before the parcels can be delivered
- Australia Post has warned customers of the scam and told them not to pay
Australia Post customers are being targeted with an email scam by crafty criminals trying to swindle them out of hundreds of dollars.
A number of residents have been sent emails claiming their parcel was overweight and unable to be delivered. The email told customers they must pay a fee to retrieve the package.
When customers click on the link mentioned in the email, they are taken to a fake Australia Post website, which asks for personal and financial information.
Australia Post has issued a warning over the phishing emails, urging customers not to click any links or make any payments.
Australia Post customers are being targeted by crafty criminals who have been trying to swindle them out of hundreds of dollars with an email scam (pictured)
The con comes as demand for online delivery reaches record-breaking numbers due to the coronavirus pandemic
'We've been made aware of an email scam claiming to have come from Australia Post,' the company said in a post.
'The email claims that your parcel was unable to be delivered and overweight, and asks for a payment to retrieve your package. This email has not come from us and is a phishing scam.
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'Please do not click any links or make any payments.
'If you are in doubt about the authenticity of an email, text message or phone call, please delete immediately or hang up.'
Australia Post has advised customers who have been sent a scam email or text to contact ID Care- Australia and New Zealand's national identity and cyber support service.
People are seen collecting parcels, dropping off mail and posties are seen delivering mail as the coronavirus lockdown continues
Australians have turned to online shopping, causing an 'unprecedented' demand on Australia Post during the coronavirus pandemic
'If you believe you have sent any personal or financial information to a scam email address or entered it into a scam website and are worried that your identity may have been stolen, please call ID CARE on 1300 432 273 OR view the ID CARE factsheet,' Australia Post said.
The scam comes as demand for online delivery reaches record-breaking numbers due to the coronavirus pandemic.
Australians turned to online shopping after a number of shops closed due social distancing rules.
The postal service's parcel volumes have doubled in the past four weeks, up 80 per cent from last year.
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