West Bengal: Firms chart plans for home delivery of non-essentials

Picture used for representational purpose only
KOLKATA: Hypermarket chains, electronics retailers, e-commerce players and traders are gearing up for home delivery of non-essential items following the state and the MHA orders and subsequent clarifications.
Some like Spencer’s have already started home-delivery of garments and electronics while few others are waiting for more clarification from the state. Kaushik Ganguly, head (ER) of Spencer’s Retail, told TOI: “We have started sending messages to our customers in this regard.” Future Group head (east) Manish Agarwal pointed out that they would wait till Monday for further information. The group is already into home delivery of essentials, which now constitutes 25% of its total business during the lockdown.
“We are ready with he infrastructure for home delivery of non-essentials as well,” he added.
Great Eastern Retail Ltd is yet to start home delivery of products and awaiting permission for opening standalone shops in green and orange zones. “We have asked different district administration for opening shops. For home delivery, we are waiting for more clarity. Our website is up where we have already downloaded all product features and prices,” said Pulkit Baid, director. Manoj Khosla, director of Khosla Electronics, added: “Once we get necessary clearances, we can start home delivery of electronics and appliances.” However, Khosla feels that containment zones in between the warehouse and scustomer could be a logistical problem.
Confederation of West Bengal Trade Association, which have over 10 lakh traders as members, have developed a website that can be used as an offline-online combination during lockdown and beyond, said president Sudhil Poddar.
A spokesperson from the Flipkart Group told TOI: “We welcome the government's efforts in charting out an exit plan from the lockdown and allowing e-commerce to serve consumers in orange and green zones by fulfilling their products needs. Amazon India spokesperson added: “The government nod for e-commerce in orange and green zones is a welcome decision.”
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