JAIPUR: If you missed five-star dining experience during these lockdown days, the wait is not going to end soon. But if you want to delight your palate with delicacies of your favourite restaurants in the city, you have a choice now. And this does not come at extra costs even as we are in in the throes of an extraordinary pandemic time.
Many of the star hotels have started home delivery or take away services in the past one week or so. Some have tied up with food delivery service providers like Zomato or Swiggy, while others are delivering at doorsteps if the order is for Rs 2,500 or so.
“We started the service about a week ago. But only in the past few days we have seen orders slowly increasing. I think it will take some time for people to shed the fear of consuming outside food,” said Pankaj Gupta, a senior executive of a star hotel in the state. Gupta said they are delivering through their tie-up with Zomato and Swiggy, but if the order value is more, they deliver at the customer’s house.
Another property having pan-India presence said they are a little sceptical to provide home delivery service, but ready to offer take-away services.
“We are in process of tying up with Zomato or Swiggy for home delivery. But we ourselves don’t want to expose our staff to the outside environment at this point of time. But we can certainly offer take away services,” said the senior official of the hotel.
Demand from customers is mostly for pizza, pasta, and Chinese delicacies. Even some hotels have orders from Singapore and other places to be delivered at their Jaipur house where their kin stay. “It is all done through online. A customer from Singapore placed an order to be delivered at his home in Jaipur. We do not accept cash as we prefer online payments in these times,” said an executive from another star hotel. There are others who are not doing home delivery or take away right now. But all are readying plans to provide home delivery. But most of these hotels said they operate with a skeletal staff as most have gone or been sent on leave. The staff numbers vary from 10 to 50 who have been staying in the hotel to avoid commuting.
Many said the home delivery services do not have enough scope for making money, but it’s a strategy for brand positioning. “The rates are reasonably lower than what one would get in normal times. It’s more of a brand building exercise and keeping the staff engaged,” said another hotelier.
Many of the star hotels have started home delivery or take away services in the past one week or so. Some have tied up with food delivery service providers like Zomato or Swiggy, while others are delivering at doorsteps if the order is for Rs 2,500 or so.
“We started the service about a week ago. But only in the past few days we have seen orders slowly increasing. I think it will take some time for people to shed the fear of consuming outside food,” said Pankaj Gupta, a senior executive of a star hotel in the state. Gupta said they are delivering through their tie-up with Zomato and Swiggy, but if the order value is more, they deliver at the customer’s house.
Another property having pan-India presence said they are a little sceptical to provide home delivery service, but ready to offer take-away services.
“We are in process of tying up with Zomato or Swiggy for home delivery. But we ourselves don’t want to expose our staff to the outside environment at this point of time. But we can certainly offer take away services,” said the senior official of the hotel.
Demand from customers is mostly for pizza, pasta, and Chinese delicacies. Even some hotels have orders from Singapore and other places to be delivered at their Jaipur house where their kin stay. “It is all done through online. A customer from Singapore placed an order to be delivered at his home in Jaipur. We do not accept cash as we prefer online payments in these times,” said an executive from another star hotel. There are others who are not doing home delivery or take away right now. But all are readying plans to provide home delivery. But most of these hotels said they operate with a skeletal staff as most have gone or been sent on leave. The staff numbers vary from 10 to 50 who have been staying in the hotel to avoid commuting.
Many said the home delivery services do not have enough scope for making money, but it’s a strategy for brand positioning. “The rates are reasonably lower than what one would get in normal times. It’s more of a brand building exercise and keeping the staff engaged,” said another hotelier.
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