JAIPUR: He works for over 12 hours a day to ensure that nobody who needs medicines is turned away.
Working with limited manpower, pharmacy owner 50-year-old Ajay Agarwal is tirelessly coordinating with suppliers to get the stocks on time. “I have a set of regular customers who need their hypertension, diabetes, kidney and heart medications from time to time. I cannot let them down. Lifestyle diseases can pose a major threat if medicines are not taken regularly,” Agarwal said.
Agarwal leaves for his shop located near SMS Hospital from his Jawahar Nagar house at 7 am. “It is the most difficult time of my life. Initially when lockdown was clamped, supply of medicines was restricted. Also, I had 13 people working at my store. Now I have only six as most of them have gone to their villages. Luckily, I am still able to coordinate with my suppliers to cater to the needs of my customers,” he said.
“My regular customers include senior citizens who call me even at night for their regular medicines. Since many of them are not able to visit, I voluntarily supply them medicines at their doorstep,” he said. He remains at the shop till 2 pm before going for lunch and afternoon nap. He returns at 5 pm and remains till 10 pm.
“I had never done home delivery as my employees used to do it earlier. Now, when I visit a home to deliver medicines and see the satisfaction in the eyes of an elderly woman or a man it feels nice,” he added.
Agarwal also distributed hundreds of masks among the needy and migrant labourers who walked past his shop in large numbers last week. “The least we can do at this hour is extend an helping hand. Most shopkeepers here offered meals along with baby food, painkillers and waterbottles to the needy,” he said. Agarwal heads a group of medical shop owners who are on the job of feeding the destitut , as well.
Since he has a medical store in front of SMS Hospital, is he scared of Covid-19 infection. “My family members including my wife keep calling me to remind me of washing my hands frequently and ensure my mask is not wet. I have to be careful all the time. Also, after reaching home in the afternoon and in the evening, I always take bath before doing anything else,” he said.