Bill Penney Toyota even advertised a service technician opening on its Facebook page March 25: "With all the layoffs, furloughs, unemployment or just no business, Bill Penney Toyota is always looking for top talent," the post said. "We're still open and doing business!!"
On March 23, the stores started scheduling employees for three days of work alternating with three days off, but hourly employees were still paid for at least 32 hours and salaried employees received their full compensation.
"We wanted to take away some of the anxiety. That's why we rolled that out when we did," Hensley said. "We think it's better than what the government would pay if you had to furlough."
As of Thursday, April 2, Alabama had not ordered residents to shelter in place, but public schools are closed for the rest of the academic year. Management restructured the schedule to give employees more time with their families without worrying about missing a paycheck. Plus, operating with half of the staff "gives everybody a chance to sell a car and to fix a car," even when business is slow, Hensley said.
When the dealerships restructured the schedule, the coronavirus had not hit Alabama as hard as it had many other states. There were 167 cases statewide then, according to the Alabama Department of Health. As of Wednesday, April 1, more than 1,300 residents had contracted the virus.
In the past year, Hensley had been especially diligent about contributing to the savings fund as the dealership prepared to build a 65,000-square-foot body shop.