Published on : Monday, March 2, 2020
“The rapid spread of the COVID-19 virus in Europe and the associated economic effects are hitting the tourism industry and us airlines particularly hard. All over the world, companies are cancelling business trips, placing travel bans on their staff or imposing short-time working on their employees. We have to react to the drop in demand by reducing routes and cannot rule out further measures at this time,” says CCO Andreas Otto.
Passengers whose flights have been cancelled can of course rebook free of charge or receive a refund on request. Austrian Airlines asks all passengers who have booked an Italy connection in the affected period to check the status of their flight on austrian.com under “My Bookings”. Passengers who provided their telephone number or e-mail address during the booking procedure as well as members of the frequent flyer program Miles & More will be informed automatically via SMS or e-mail of flight changes.
Tags: Austrian Airlines