Now, 112 helpline offers 108 ambulance service too

Thiruvananthapuram: Those who call 112 — the single emergency helpline, which is functional at the national level for immediate assistance — can also avail of the 108 ‘Kanivu’ ambulance service as both the helplines have been integrated in the state for a better service delivery.
The integration of the services was formally launched by DGP Loknath Behera, who inaugurated the 112 helpline desk at the 108 ambulance control room at Technopark here on Friday. The DGP assessed the transfer of messages from 112 control room functioning at police headquarters to 108 control room.
The DGP also said police boats will be made available as ambulances in Kuttanadu region.
With the integration of the two helplines, those who seek medical assistance after accidents on 112 can get the service of both the police and ambulance. The location and other details of the affected will be transferred immediately from 112 call centres to the computer at 108 ambulance control room. A round-the-clock 112 desk has been established at the ambulance control room for the purpose. Another system for sending immediate messages from 108 control room to 112 on calls, which seek the service of police as well, is also getting ready.