BENGALURU: Health cards, revenue khatas and marriage registration certificate are among the 53 services which will be delivered to citizens’ doorsteps in Bengaluru if the Karnataka government’s plan takes shape.
A cabinet meeting on Tuesday approved the doorstepdelivery scheme and launched a website — www.janasevaka.karnataka.gov.in — through which citizens can order services. A request could be made on phone too.
The Yediyurappa government is the second dispensation, after that of Jaganmohan Reddy’s in AP, to follow the citizen-centric scheme successfully pioneered by the AAP government in Delhi.
The project’s pilot is under implementation in T Dasarahalli assembly constituency, and will be extended to three more — Bommanahalli, Rajajinagar and Mahadevapura — as part of the first phase. In the next, the services will be extended to all 27 assembly segments in Bengaluru (excluding Anekal).
Here’s how it works: A citizen enters the website, places a service request. A Jan Sevak (or a delivery executive) is assigned for the task. He will go to the citizen’s residence and collect documents required for the service. E-governance minister S Suresh Kumar said, “Once the request is processed, the Jan Sevak will contact the citizen and deliver the document or card at a mutually agreed time.” The service costs a citizen Rs 115, excluding documentation.
The government is looking at delivering transport documents like DL, and cards issued by the food and civil supplies department, among others.
The delivery executive will carry an identity card issued by the e-governance department, a tablet, a thermal printer and a biometric scanner. At present, every ward in Bengaluru will be allocated a Jan Sevak. More will be recruited if workload increases.
A cabinet meeting on Tuesday approved the doorstepdelivery scheme and launched a website — www.janasevaka.karnataka.gov.in — through which citizens can order services. A request could be made on phone too.
The Yediyurappa government is the second dispensation, after that of Jaganmohan Reddy’s in AP, to follow the citizen-centric scheme successfully pioneered by the AAP government in Delhi.
The project’s pilot is under implementation in T Dasarahalli assembly constituency, and will be extended to three more — Bommanahalli, Rajajinagar and Mahadevapura — as part of the first phase. In the next, the services will be extended to all 27 assembly segments in Bengaluru (excluding Anekal).
Here’s how it works: A citizen enters the website, places a service request. A Jan Sevak (or a delivery executive) is assigned for the task. He will go to the citizen’s residence and collect documents required for the service. E-governance minister S Suresh Kumar said, “Once the request is processed, the Jan Sevak will contact the citizen and deliver the document or card at a mutually agreed time.” The service costs a citizen Rs 115, excluding documentation.
The government is looking at delivering transport documents like DL, and cards issued by the food and civil supplies department, among others.
The delivery executive will carry an identity card issued by the e-governance department, a tablet, a thermal printer and a biometric scanner. At present, every ward in Bengaluru will be allocated a Jan Sevak. More will be recruited if workload increases.
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