Yahoo email fault hits BT\, Sky and TalkTalk customers

Yahoo email fault hits BT, Sky and TalkTalk customers

Yahoo webmail Image copyright Yahoo

Yahoo's global email service is experiencing a fault making it impossible for users to send and receive messages or make use of their webmail accounts.

In the UK, the problem has also affected BT, Sky and TalkTalk's email accounts, which are powered by the US brand's service.

Downdetector indicates that the problem began at about 07:00 BST.

Yahoo says it is "working diligently" to solve the problem.

The business is owned by the US communications firm Verizon.

"Yahoo is currently experiencing a global outage, which means that many of our customers are unable to access their BT Yahoo email accounts," said a spokesman for BT.

"Yahoo is working to fix the issue as quickly as possible, we're sorry for any inconvenience caused."

TalkTalk and Sky have also tweeted about the matter.

Those with AOL accounts have also been affected.

More to follow


Have you or your business been affected by the fault? If you have another, unaffected email account you can contact us: haveyoursay@bbc.co.uk.

Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways:

Or please use the form below:

Your contact details

If you are happy to be contacted by a BBC journalist please leave a telephone number that we can contact you on. In some cases a selection of your comments will be published, displaying your name as you provide it and location, unless you state otherwise. Your contact details will never be published. When sending us pictures, video or eyewitness accounts at no time should you endanger yourself or others, take any unnecessary risks or infringe any laws. Please ensure you have read the terms and conditions.

Terms and conditions

The BBC's Privacy Policy