One of Australia's top restaurant strips moves to BAN delivery services like Uber Eats and Deliveroo to save industry
- Melbourne restaurants in Chapel Street are aiming to ban delivery services
- They claim the service is taking as much as 35 per cent and sending them broke
- Others said orders were being smashed up or arriving with elements missing
One of Australia's most thriving restaurant strips is an a mission to stop businesses using big delivery services such as Uber Eats and Deliveroo.
A string of restaurants belonging to the Chapel Street Precinct Association, along with the Stonnington Council, say delivery services are haemorrhaging revenue and lowering the quality of food.
Stonnington Mayor Steve Stefanopoulos said businesses were losing money thanks to the high margins delivery services charge - which he said can be as much as 35 per cent, he told the Herald Sun.
One of Australia's most success restaurant strips is pushing to stop using big delivery services businesses such as Uber Eats and Deliveroo with businesses such as Lucky Penny already banning the service
The move is part of a campaign by the Chapel St Association to get people off the couch and into the restaurant itself.
'A lot of these businesses are actually losing money by being apart of Uber Eats,' Chaplet Street Publicist Drew Lambert said.
Share this article
'The fact is if you are hungover or are really tired you are going to order in - we get it and that's totally okay.'
Mr Lambert said now that winter was over, it was time to get out and support small businesses.
Several businesses in the Chapel Street and Melbourne area have already put bans in place including Japanese business Tokosan
'If you don't support them, if you continue to Netflix and chill at home they will not be around much longer,' he said.
Several businesses in the Melbourne area have already put bans in place.
Lucky Pennys cafe on Chapel Street experimented with food delivery services but cancelled it after three months due to 'unpresentable' and 'cold' food.
Several Chapel street business such as Lukumades Windsor said they often found food was delivered with terrible presentation
Popular Japanese restaurant Tokosan claims it was one of the first to ban delivery services and had since seen their business improve.
'The food which arrives at people's doors doesn't reflect our business,' Owner Matt Yazbek said.
Mr Yazbek also expressed concerns about how the food was maintained during delivery.
'We are talking about raw fish here. It's just dodge. I kicked all the delivery apps because the quality is just not there,' Mr Yazbek said.
'It's a damage to our reputation. We also pride ourselves on providing a unique experience for our diners. It's not Uber Eats that gets slammed if the food arrives to someone's house contaminated, or not as good as what they expected.'
Other restaurants such as 3 Brothers on Chapel admitted they were unable to give up the services, but had significant problems with late deliveries and items of food going missing during transit.
Along with allegations of poor food quality, some businesses are claiming food is missing elements when they arrive.
Daily Mail Australia contacted Uber Eats and Deliveroo for comment.
Several businesses have complained that food has arrived missing elements or in less than satisfactory condition
