Splashtop to Demonstrate New Remote Access Integration with Freshworks Freshservice at Refresh 19

Las Vegas, NV, Sept. 04, 2019 (GLOBE NEWSWIRE) -- Splashtop Inc., the worldwide leader in remote access, collaboration, and remote support solutions, will be demonstrating its latest remote support software offerings for help desks, IT, support teams, and managed service providers including its upcoming integration with Freshservice at Freshworks’ Refresh 19.

Refresh 19 is Freshworks’ global user conference for partners, industry leaders, and customers gather to learn more about the CX industry. It will be taking place September 4-5 in Las Vegas, NV. Splashtop will be a Silver sponsor of the event and will be located at booth #S1 in the exhibition hall.

New On-Demand Support Integration with Freshservice

Splashtop will demo its new Splashtop On-Demand Support (Splashtop SOS) integration with Freshservice at the Splashtop booth. With this integration, Freshservice users can launch remote access sessions from with the Freshservice ticket. Technicians will be able to see and remotely control their clients’ computers in real time. Features include:

• Click to start a quick remote support session from within a Freshservice ticket
• Remotely access and control Windows and Mac computers
• Automatically log details of the remote access session in the Freshservice ticket to support audit requirements

Trevor Jackins
Splashtop Inc.
4088611088
pr@splashtop.com