ServiceMax Drives New Customer Acquisition with Record Breaking Second Quarter
New leadership structure brings increased focus on growth, innovation and putting the customer first
Aug 19, 2019, 13:00 ET
PLEASANTON, Calif., Aug. 19, 2019 /PRNewswire/ -- ServiceMax, the leading provider of cloud-based software for service execution management, today announced the addition of new customers across a variety of industries for the quarter ended July 31, 2019, including the largest new customer deal closed in company history. Year-to-date new customer wins include METRA, the largest and busiest commuter rail system outside the New York City metropolitan area; Exelon, America's leading clean energy provider; and additional large enterprise customers from medical devices, oil & gas, telecommunications, and industrial manufacturing industries. New and existing customers continue to benefit from the value of the only comprehensive service execution management platform in the market, including customers such as Tandem, Australia's workforce design and service delivery company, who went live this quarter.
"ServiceMax has allowed Tandem to disrupt and revolutionise the way in which we engage and manage a large subcontractor workforce to deliver a frictionless customer experience," said Eric Yilmaz, CIO of Tandem.
Accelerating momentum and large enterprise deals signed this year demonstrate an increased need for digital transformation across industries with complex equipment. ServiceMax was named a Leader in the Gartner Magic Quadrant for Field Service Management for four consecutive times. The company is committed to helping its customers transform their service businesses by leveraging the most innovative technologies available. ServiceMax's suite of software offerings, all delivered as-a-service via the cloud, extends beyond scheduling optimization to field service management, asset service management and secure, real-time communication.
"I'm very pleased with our rapid growth this year and I'm incredibly excited by ServiceMax's unique opportunity as the only pure play service execution vendor in the market," said Neil Barua, CEO of ServiceMax. "I'm also thrilled to welcome new members to my leadership team as part of a strategic organizational structure that I'm confident will drive an increased focus on our customers and tighter alignment across our teams. Our number one priority is making every ServiceMax customer successful in their service transformation journey, enabling them to deliver unparalleled results."
To drive continued growth and an exceptional experience for customers at every touch point, ServiceMax has announced strategic changes to its executive leadership team structure:
For more information, visit www.servicemax.com/about/management.
About ServiceMax
ServiceMax is the global leader in Service Execution Management, offering cloud-based software that improves the productivity of complex, equipment-centric service execution. Enterprise companies across the globe have turned to ServiceMax to help them keep the world running. For more information, visit www.servicemax.com.
SOURCE ServiceMax
