• News
  • NBC News NOW
  • Nightly News
  • Meet the Press
  • Dateline
  • MSNBC
  • TODAY
  • Politics
  • U.S. News
  • Business
  • World
  • Tech & Media
  • THINK
  • Sports

  • Share this —

Sections

  • U.S. News
  • Politics
  • World
  • Local
  • Business
  • Health
  • Investigations
  • Culture Matters
  • Science
  • Sports
  • Tech & Media
  • Trump Effect
  • In Focus
  • Russia Investigation
  • Photos
  • Weather

TV

  • Today
  • MSNBC
  • Nightly News
  • Meet The Press
  • Dateline

Featured

  • NBC NEWS NOW
  • THINK
  • MACH
  • BETTER
  • NIGHTLY FILMS
  • NBC LEFT FIELD
  • ASIAN AMERICA
  • NBC LATINO
  • NBCBLK
  • NBC OUT
  • STAY TUNED
  • SPECIAL FEATURES

More from NBC

  • CNBC
  • NBC.COM
  • NBC LEARN
  • Peacock Productions
  • Next Steps for Vets
  • Parent Toolkit
  • NBC Archives
  • Know Your Value

Follow NBC News

  • Facebook
  • Twitter
  • Email
  • SMS
  • Print
  • Whatsapp
  • Reddit
  • Pocket
  • Flipboard
  • Pinterest
  • Linkedin

Tech News

Facebook says some users facing outage on its platforms

More than 14,000 Instagram, 7,500 Facebook and 1,600 WhatsApp users reported issues, according to outage tracking website Downdetector.com.
A Facebook logo displayed in a start-up companies gathering at Paris' Station F on Jan. 17, 2017.
A Facebook logo displayed in a start-up companies gathering at Paris' Station F on Jan. 17, 2017.Thibault Camus / AP file

Breaking News Emails

Get breaking news alerts and special reports. The news and stories that matter, delivered weekday mornings.
SUBSCRIBE
July 3, 2019, 4:39 PM UTC
By Reuters and Jason Abbruzzese

Facebook said Wednesday it is working to resolve issues faced by some users while sending media files on its social media platforms including WhatsApp and Instagram.

More than 14,000 users reported issues with Instagram, while more than 7,500 and 1,600 users reported issues with Facebook and WhatsApp, respectively, according to outage tracking website Downdetector.com.

Facebook confirmed that it was dealing with technical problems centered around images.

We’re aware that some people are having trouble uploading or sending images, videos and other files on our apps. We're sorry for the trouble and are working to get things back to normal as quickly as possible. #facebookdown

β€” Facebook (@facebook) July 3, 2019

The website's live outage map showed that the issues mainly cropped up in parts of Europe and the United States.

Facebook had experienced one of its longest outages in March, when some users around the globe faced trouble accessing Facebook, Instagram and WhatsApp for more than 24 hours.

The issue also appeared to reveal information about how Facebook's system tags photos, offering a bit of a behind-the-scenes idea of the social network's inner workings, some of which are meant to help people with vision disabilities use the platform.

Wow! This is kind of crazy. Facebook and Instagram are broken and instead of showing me what a photo looks like THEY ARE SHOWING ME WHAT THE AI THINKS THEY LOOK LIKE! πŸ‘€πŸ‘€πŸ‘€ pic.twitter.com/1EeWdE62eo

β€” Matt Schlicht (@MattPRD) July 3, 2019

Facebook has dealt with a handful of outages in recent months, while other recent internet issues have been attributed to problems with companies such as Cloudflare, which is a widely used content delivery network meant to make sure websites can handle influxes of traffic.

Reuters
Jason Abbruzzese

Jason Abbruzzese is the senior editor for technology news at NBC News Digital.

  • About
  • Contact
  • Careers
  • Privacy policy
  • Terms of Service
  • NBCNews.COM Site Map
  • Advertise
  • AdChoices

© 2019 NBC UNIVERSAL