Samsung CEO embarrassed over Galaxy Fold issues, admits product was pushed to market prematurely

By Digit NewsDesk | Updated 2 Jul 2019

Samsung‘s CEO admits that the Galaxy Fold launch was premature.

The executive is embarrassed and says that ‘something’ was missed on the foldable phone.

Samsung is currently testing more than 2000 devices “in all aspects.”

Royole Flexpai stole the title for being the first commercial foldable phone but Samsung’s Galaxy Fold hogged more limelight as the device that broke down for many users. The company said that it is investigating why the inner display of its foldable phone broke down and that the handset would be sold as planned. However, that didn’t happen. Now, in an interview with The Independent, the company’s CEO, DJ Koh, has admitted that the Galaxy Fold was pushed to the market before it was ready and that the company missed something on the device. “It was embarrassing. I pushed it through before it was ready,” said Koh.

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“I do admit I missed something on the foldable phone, but we are in the process of recovery,” Koh said. “At the moment, more than 2,000 devices are being tested right now in all aspects. We defined all the issues. Some issues we didn’t even think about, but thanks to our reviewers, mass volume testing is ongoing.” This statement by the company’s CEO is in line with the recent announcement that the company had resolved all display-related issues with the Galaxy Fold. The company also said that the device was ready to hit the shelves. Tha said, there is still no specific launched date mentioned.

While the company has admitted that the Galaxy Fold was rushed to the market, it has not explained why it did so. The ongoing speculation is that it was due to the Huawei Mate X, which is Huawei’s own foldable phone. However, after the Samsung Galaxy Fold fiasco, Huawei seems to have taken a step back as it has pushed the launch of its foldable phone by about three months and it is now expected to be made available in September.

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The Samsung Galaxy Fold was launched earlier this year for $1,980 (approx Rs 1.37 lakh). It comes equipped with an HD+ Super AMOLED panel. The outer display on the phone is 4.6 inches in size, and when unfolded, turns into a 7.3-inch screen with a ‘Dynamic AMOLED display’. The handset runs on a “7nm processor,” which is most likely the Samsung Exynos 9820, and comes with 12GB RAM and 512GB of UFS 3.0 storage. The handset houses a 4380mAh battery.