‘Pay 25,622 for metal nut in pizza’
A consumer forum has directed Domino’s to provide a compensation of Rs 25,622 after it sold a pizza with a metal nut inside.
Published: 20th June 2019 06:15 AM | Last Updated: 20th June 2019 06:15 AM | A+A A-
CHENNAI: A consumer forum has directed Domino’s to provide a compensation of Rs 25,622 after it sold a pizza with a metal nut inside. R Shankar of the Nilgiris submitted at the forum that in 2014 he broke his teeth while eating a pizza due to the presence of the foreign object. Shankar submitted after treatment he contacted M/s Jubilant Food Works Ltd, Noida and Dominos Pizza, T Nagar.
With no response, Shankar issued a legal notice and also approached the District Consumer Disputes Redressal Forum, Chennai (South), seeking compensation of Rs 5 lakh. General Manager M/s Jubilant Food Works Ltd said the complaint was filed with malafide intention. The forum directed M/s Jubilant Food Works Ltd and M/s Dominos Pizza to jointly refund Shankar Rs 622, the cost of pizza and pay Rs 25,000 compensation.
Multiple plaints Shankar contacted M/s Jubilant Food Works Ltd, Noida and Dominos Pizza and also lodged a police complaint and reported the issue to the Tamil Nadu Food, Safety officials