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Google Cloud services restored after Play Store, YouTube, Gmail, Snapchat and other services faced worldwide outage

By Digit NewsDesk | Updated 3 Jun 2019
Google Cloud services restored after Play Store, YouTube, Gmail, Snapchat and other services faced worldwide outage
  • Google fixes Google Cloud issue that caused an outage of YouTube, Snapchat and other services.
  • The company says it will conduct an internal investigation to figure out what the problem was.
  • Alongside Snapchat and YouTube, Gmail and Google Play services also went down for many users.

One might have recently experienced some issues while trying to access Google services like the Play Store, YouTube or G Suite. This apparently happened because of a multi-region issue with Google Compute Engine that left many users globally unable to access the company’s suite of services. However, the problem not only affected Google’s own services but it took out other popular services like Discord, Shopify,  Snap, among others. “The network congestion issue in eastern USA, affecting Google Cloud, G Suite, and YouTube has been resolved for all affected users as of 4:00pm US/Pacific,” Google said in a blog post. 

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While the outage is now taken care of, with all services restored to normal, the incident sheds light on how some of the most popular services are dependent on Google’s cloud services. As TechCrunch notes, Google Cloud is usually considered a safe bet for services but companies need to have a backup as well in case of a big outage happens again. While Google has not detailed exactly what the problem was, it says, “We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence. We will provide a detailed report of this incident once we have completed our internal investigation. This detailed report will contain information regarding SLA credits.”

Users started complaining of YouTube and Snapchat not working for them late at night, on June 2. While multiple users on Twitter reported of only the above two mentioned services not working for them, downdetector.in suggests that the Google Play Store also went down between 6 PM and 10 PM on June 2. Users reported that content was not loading on the Play Store and that they saw a server error message. While there’s no information on whether Google Cloud services going down is linked with the outage of Google Play Store, it could be a possibility.

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