NEW DELHI: Hospitals need to show a human touch — a duty ought to be followed and implemented — Delhi
State Consumer Disputes Redressal Commission said while granting
compensation to a man, who had lost his
pregnant wife and unborn child to medical negligence a decade ago.
The consumer body asked a city
hospital to pay
Rs 20 lakh fine for the grief, suffering and mental agony faced by the man, Yogesh Watwani, and his two children.
Commission member Anil Srivastava said the woman was left unattended given that emergency is an inevitable consequence in a labour room. “Patient... was virtually left unattended establishing prima facie negligence on the part of the treating doctor. Secondly, the hospital — considered to be well-equipped to meet any untoward situation — could not arrange an anaesthetist when required the most..,” he said.
Watwani’s wife was nine-month pregnant when she was taken to Holy Angels Hospital. Before that she was regularly going to the hospital for check ups. Dolly was perfectly “hail and hearty” as she went to the hospital on November 7, Watwani said. She was put on medication after being brought to the labour room under the supervision of Dr Jayashree Aggarwal.
At around 4pm the doctor examined her and found her to be bleeding. There were blood stains on her bed-sheet. Watwani said that the doctor, however, decided to wait for a couple of hours before carrying out a caesarian procedure on his wife. The doctor then left the hospital. At 4.50pm, Dolly complained of breathing trouble, the commission was told. On not finding anyone to attend to his wife, Watwani screamed for help. “Even then the nurse took some time to respond,” he said in his complaint.
While the doctor took 20 minutes to reach the hospital, the absence of an anaesthetist only added to the worsening condition of the woman. And before any steps could be taken for her treatment, she died.
The hospital and the doctor, meanwhile, denied Watwani’s contentions, arguing Dr Aggarwal was highly qualified and adept to deal with any critical situation.
The commission, however, pointed out that the doctor while leaving the hospital had not briefed anyone about what to deal with any emergency. “Non-availability of oxygen cylinder in the hospital needed urgently for the patient when required the most, aggravates the negligence. These facts very significantly leads to a conclusion that negligence on the part of the hospital is writ large on the face,” Srivastava held.
In Video:
Delhi hospital asked to pay Rs 20 lakh as compensation for death due to negligence