A customer speaks with an employee inside a branch of Gramin Bank of Aryavat (GBA), sponsored by Bank of India, in the village of Khurana, Uttar Pradesh, India (Photographer: Prashanth Vishwanathan/Bloomberg)  

Indians Are Complaining More About Banking Services. Are Banks Responding?

If you scroll through a social media platform like Twitter, chances are that you will stumble upon a complaint or two from a disgruntled bank customer. Ask about banking services in a group of frie...