Google Duplex reaching iOS users in US cities

IANS  |  San Francisco 

Moving on from devices, users in the US are getting Google's voice-calling "Duplex" -- that lets (AI) mimic a human voice to make appointments and book tables through phone calls.

Including and San Francisco, Google's automated calling service has expanded to 43 US states, but was stuck firmly on handsets until now.

The exact number of US cities where the functionality is reaching users remains undisclosed.

introduced Duplex earlier this week in the company's annual developer's conference I/O and demonstrated how the could book an appointment at a salon and a table at a restaurant.

In the demo, the sounded like a real person that led to an outcry over the ethical dilemmas raised by tech critics.

Google however, confirmed later that the system would have a "disclosure built-in" and Duplex would identify itself during interactions.

The status of a wider roll-out of Duplex to non-users also remains unclear as of now.

--IANS

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First Published: Thu, April 04 2019. 12:22 IST