A woman in Bengaluru who was abused by a Swiggy delivery boy was sent an apology note, along with a coupon of Rs 200. The woman demanded strict action against the delivery boy, instead of mere apologies. In the Facebook post on Thursday, the woman alleged that the delivery boy sought sexual favours from her.

According to reports, when the delivery boy arrived, he said something that the woman could not understand. He repeated the same. The woman then realised that he was abusing her, and saying "F*** u?" repeatedly. "I froze behind my door for about five seconds and re-did my door locks again," she said. She said that she could not "even look" at the food after that.

When the woman complained to Swiggy, the company sent a coupon of Rs 200 along with an apology.

Swiggy apologised for the incident on Facebook and asked her for more details for further action. The company also said, "We have contacted the customer and also have extended our full support to the probe (including suspending the delivery partner) and the matter has been resolved with all parties involved."

Swiggy also said that there was miscommunication between the delivery boy and the woman. However, the woman refuted the claim and told Times of India that there was no miscommunication.