14 held for duping scores in US with fake call centre

| Mar 29, 2019, 06:15 IST
Picture used for representational purpose onlyPicture used for representational purpose only
NEW DELHI: The CyPad unit of the Delhi Police’s Special Cell has arrested 14 people for running a fake call centre and duping victims based in US and Canada on the pretext of helping them with technical support in installing products from Amazon and Netflix.

The accused would take remote access of the victim’s computer to ‘fix’ their problems and plant a malware in their systems that would start popping up error messages on their screens.


The fraudsters would then force their victims to pay service charges to remove the malware. The men, identified as Akash, Shahbaz, Parvind Singh, Abhishek, Avinash, Deepak Pal, Gaurav Kudia, Mithun, Navneet Sharma, Bishwajit Swain, Ankur Dhirta, Ranjeet Singh, Raj Kumar and Raj Kumar Lal, ran the call centre from a house in Kirti Nagar.


During interrogation, the men revealed that sometimes they would also cheat US and Canadian citizens by telling them that their iPhones are under attack by hackers and induce them to buy Google Play gift cards worth several hundred US dollars.


They stay on call with the victims for up to 6-8 hours in order to establish confidence with their targets and appear genuinely concerned to help tthem. As soon as the target shared the number of the gift cards, they disconnected the call and blocked the victim’s number.


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