Consumers upset as cable TV bills double
TNN | Mar 25, 2019, 08:13 IST
Representative imageMUMBAI: Federation of Retail Traders' Welfare Association has lodged a complaint with Telecom Regulatory Authority of India (TRAI) over the jump in monthly cable fees under the new tariff regime. The association has urged TRAI to ensure the steep bills are reversed.
"Millions of consumers are upset and angry that instead of TRAI trying to protect interests of consumers, they have ended up paying 75-100% more in monthly cable charges, which has resulted in unfair practices," said Viren Shah, FRTWA president.
The new tariff regime has resulted in channels being blocked unless consumers pay what is being asked for, and cable operators are unable to provide a 'Best Fit Plan', resulting in consumers paying Rs1,200-1,500 per month, as against the earlier Rs750-800 per month.
A former bureaucrat said his earlier cable bill for two TV sets with 600 channels each was Rs550. "Now, with new TRAI guidelines, I am paying Rs831 for less than 300 channels," he said.
"Millions of consumers are upset and angry that instead of TRAI trying to protect interests of consumers, they have ended up paying 75-100% more in monthly cable charges, which has resulted in unfair practices," said Viren Shah, FRTWA president.
The new tariff regime has resulted in channels being blocked unless consumers pay what is being asked for, and cable operators are unable to provide a 'Best Fit Plan', resulting in consumers paying Rs1,200-1,500 per month, as against the earlier Rs750-800 per month.
A former bureaucrat said his earlier cable bill for two TV sets with 600 channels each was Rs550. "Now, with new TRAI guidelines, I am paying Rs831 for less than 300 channels," he said.
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