ISG to Detail Digital Disruption in Sourcing at March 19 Unisys Event in Manila
ISG Partner Gerry Clark will deliver keynote address on sourcing strategies that position enterprises for agility
Mar 13, 2019, 23:07 ET
Gerry Clark, partner and regional director, ISG Asia, will explore the impact of digital transformation on sourcing and how enterprises should define and pursue their goals while operating in day-to-day reality.
"The tidal wave of emerging technologies is bringing about a complete business transformation driven by consumers and technology," he said. "Digital disruption is most prominent in customer-facing businesses such as retail, travel, media and financial services, but ultimately, all industries will be touched by this revolution, as digital business becomes the standard, and IT becomes a driver of the revenue-generation engine."
To develop a five-year sourcing strategy, Clark said enterprises must assess their readiness for the major disruptors impacting business the impact of automation on operations; shared services models for delivering middle- and back-office functions through Software-as-a-Service and Business-Processes-as-a-Service solutions; digitization and the rise of the Chief Digital Officer, and cloud adoption, as 70 percent of corporate workloads are expected to be in a hybrid or public cloud environment by 2020.
Clark will detail how advances in digital labor have changed IT outsourcing contracts over the past 12 months, along with the challenges CIOs face from unprecedented levels of technology investment stemming from rapid technology adoption and business savviness.
"Secure and scalable operations are the drivers of today's IT organization," Clark said. "Innovative, flexible business processes must often be implemented in older applications and across companies, without posing undue risk. A successful CIO must protect enterprise assets, move at the speed of business, and be a futurist – all of which require tremendous insights."
Rick Mayhew, vice president and general manager, Unisys Asia Pacific, said: "True digital transformation is more than simply moving current processes to a digital platform. It is about changing the way you do business. Can you do things in a new or better way? Are there new services or business models you can offer to enhance security, customer experience and business efficiency? And it starts with developing a long-term strategy for the business and selecting the right partners for the journey."
The invitation-only Unisys event will explore the security challenges and threats public sector and banking enterprises face on their digital transformation journeys, as cloud and virtualization projects that are intended to improve customer experience and create the workplace of the future also expose them to increased cybersecurity threats.
SOURCE Information Services Group, Inc.