Eye for Travel’s digital transformation technology to make innovation

Published on : Wednesday, February 20, 2019

Hear real-life case studies and anecdotes, get exclusive tips on how to digitalise your company and get your questions answered directly from these industry leaders.

By joining this webinar, you’ll learn how to:

• Set yourself up internally for long-term success

Find out which teams need to unite to provide a superior CX across all touch-points and how to reconcile IT and business perspectives

• Grow your market share with valuable experiences

How and why CX has become the holy grail of the travel agency, helping you avoid commoditisation and defend your position against intermediaries

• Generate genuine loyalty with new technologies

Discover how Artificial Intelligence, Virtual Reality and other technologies can help you deliver a seamless, hyper-personalised customer service that cultivates loyalty.

• Maintain relevance and delight customers with personalisation

Employ data and analytics techniques to shape the options you offer each customer and develop a fully personalised customer journey.