A Bandra-based businesswoman has become the latest victim of vishing fraud in the city. The woman became a victim of cyber fraud after she called up a fake customer care number for the Google Pay digital wallet platform.
According to Hindustan Times, 39-year-old complainant runs a shoe shop in Bandra (West) and uses debit cards and Google Pay to make payments. The woman has linked her bank account with the app and wanted to link another account with the app. In order to do so, the complainant’s friend used Google Search to get the Google Pay customer care contact number for her.
After when the woman dialled the number, she was introduced to the fraudster who identified himself as a Google Pay representative. The fraudster also asked for bank details and instructed the woman to use a link he had messaged her. Later, within 45 minutes, Rs 1 lakh was withdrawn by five bank transactions. After this, the woman approached the police, who then registered an FIR. After the incident, Google Pay responded saying that there is no external customer care number for Google Pay, as all the help a user might need is built into the app.