Tech Mahindra announces DynaCommerce acquisition

Tech Mahindra announced that it has signed an agreement to purchase 100% of shares in Dynacommerce Holding B.V. DynaCommerce will play a key role in further enhancing TechMahindra‘s Customer Experience Strategy, it said.

The two companies have been partners for a number of years, offering omnichannel, multi-play sales and delivery orchestration solutions to a range of customers worldwide.

This acquisition will allow DynaCommerce to improve its service for existing customers whilst Tech Mahindra’s status as an internationally renowned corporation will enable Dynacommerce to scale faster and pursue more opportunities on a global scale.

This acquisition is a step towards bolstering Tech Mahindra’s 3-4-3 strategy which targets capturing three megatrends of connected devices, 5G and video explosion through its four core big bets on future technology investments to help to achieve customer’s three primary objectives of Running Better, Changing Faster and Growing Greater.

Tech Mahindra will also bring additional telco knowledge and capabilities including AI, Automation and Processes Management which will help to scale and improve DynaCommerce’s business offerings and market reach.

CP Gurnani, MD & CEO, Tech Mahindra, said, “Tech Mahindra’s focus has been on helping our customers to run digitally, change digitally and grow digitally. Our strategic investment in DynaCommerce will provide concrete support to our digital transformation strategy and enable future proof and future-ready digital experience to our customers.”

Dynacommerce provides end-to-end omnichannel solutions for mobile and fixed telco, cable, media and utility companies, with a goal of simplifying digital transformation to ensure agile digital service delivery.

Rick Centeno, CEO of DynaCommerce, said, “We are very excited about becoming part of the Tech Mahindra solution ecosystem. We share the same vision on how to bring great customer experience to the digital world and this will give us the required resources and footprint to successfully scale to a global level.“

Tech Mahindra is a part of the $21 billion Mahindra group and is a $4.9 billion enterprise, with employees across 90 countries.