Duke Energy Indiana offers cold weather energy-saving and money-saving tips
Jan 28, 2019, 12:29 ET
PLAINFIELD, Ind., Jan. 28, 2019 /PRNewswire/ -- With Indiana weather forecasters predicting near-zero temperatures and below-zero wind chills, Duke Energy has tips to keep energy costs under control while keeping you and your family warm.
To avoid a high-bill surprise, you can monitor and manage your energy use, even when temperatures drop for extended periods. Here are some things you can do to keep tabs on your energy use:
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Billing / Payment Assistance Programs
For customers who are unable to commit to specific dates for payments, Duke Energy partners with local assistance agencies across our service areas, who distribute funds to individuals in need. Each state has specific programs and eligibility requirements. See the links below for what's available in Indiana:
Budget Billing / Equal Payment Plans
Customers who have more than 12-months of usage history at their current residence may qualify for one of our billing and payment plans that gives customers the option of levelized monthly payments.
These billing plans are ideal for customers who are unable to pay a large bill now, but can afford to pay the average amount. Please visit the link below to enroll and learn more.
Deferred Payments
In the event a customer is unable to pay a past due bill, Duke Energy's customer service specialists are available to discuss a customer's situation and provide assistance to meet the customer's specific needs.
Residential customer service specialists are available Monday - Friday 7 a.m. to 7 p.m. EST in Indiana. Contact information is below:
- Duke Energy Indiana -- 800.521.2232
Duke Energy Indiana
Duke Energy Indiana's operations provide about 6,800 megawatts of owned electric capacity to approximately 820,000 customers in a 23,000-square-mile service area, making it the state's largest electric supplier.
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Duke Energy: (NYSE: DUK).
Contact: Lew Middleton | 317.838.1505
24-Hour: 800.559.3853
SOURCE Duke Energy