JAIPUR: Now, the residents won’t need to go to the Jaipur Vidyut Vitran Nigam Limited (JVVNL) office to get a new electricity connection, as the discom has launched a new scheme to bring the registration for electricity connections, to their doorstep.

A new feature will be added to the ‘Bijli Mitra App’ — named as ‘Door Step’, from where a person can get registered after filling in the details. For this feature, IT and Customer Care Centre (CCC) are working together. So when a customer registers he will receive an OTP, have to fill the form, an alert will be sent to the CCC. They will further send it to the official concerned in that area who will get in touch with the customer and will go to his house on the time suitable to the customer. There, the documents will be collected, scanned and after the completion of all the requirements, the connection will be allotted.

Chairman of Jaipur discom, A K Gupta, said, “The scheme is to provide the customers a new facility, especially the people of rural areas like Jaipur, Bharatpur, Dausa, Karauli, Dholpur, Alwar, Tonk, Kota and others where they do not understand the complex procedures. This is just for domestic purpose and not for commercial purpose, and all the new and pending applications for electricity connections will from now on, be dealt under this. The people using taking advantage of this scheme will be given special preference in the electricity connection.”

As per one of the officials, the service may even be planned for commercial electricity connections, if this scheme becomes a success. “We have plans to launch it for commercial as well, but it will be different than domestic. To get a new domestic connection is completely free of charge. However, for commercial ones, we have to get in touch with the payment gateway for the commercial transaction to get the required fee. Decision regarding this will be taken after the successful testing of this scheme,” said an official.