Andhra Pradesh Electricity Regulatory Commission (APERC) Chairman Justice Bhavani Prasad on Wednesday launched a service for online registration of petitions by consumers, at the APSPDCL (Southern Power Distribution Company Limited) office here.
Speaking on the occasion, Mr. Prasad said the SPDCL had been making efforts to extend premier services to customers in eight districts under its purview. He said online receipt of petitions and suggestions would enhance the quality services of the corporation.
He said that using the service, Consumer Grievances Redressal Forum (CGRF) members could avoid travelling to Tirupati to register complaints and petitions.
He said functioning of the SPDCL would be made more transparent and reviewed frequently through video conferences, involving members and directors.
Later, he took part in a public hearing on proposals on power charges.