Coles cancels Christmas! The supermarket chain disappoints loyal customers after they CLOSE holiday ham and turkey orders early
- Coles has ended its pre-order option for turkey two weeks before Christmas
- Customers have been left scrambling as they try to find a last-minute roast meat
- A Sydney woman says she is 'very disappointed' to miss out on a Coles turkey
Many Coles customers have been left scrambling to get their festive feasts ready as the supermarket chain closed its pre-orders two weeks before Christmas Day.
The supermarket giant spread confusion rather than cheer with online advertisements showing customers have until December 16 to get their hands on a ham or turkey.
A Sydney woman says her Christmas plans have been threatened to derail after discovering she had run out of time to get her turkey in-store with pre-orders ending December 9.
Coles website shows pre-orders have closed, despite the website earlier advertising for pre-order to be open until December 16
When a Sydney woman went to place her order on Monday she was shocked to discover the supermarket closed its pre-order option the day before - despite the website advertising the cut-off date as December 16
'It took me by surprise as a big banner on Coles website saying to order by 16 of December in time for Christmas.
'Very disappointed that this year we won't have Coles Turkey as we had so many years.'
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'I've been told the matter will be investigated but there's a no guarantee we will have Coles Turkey this Christmas.'
A Coles spokeswoman said while pre-orders closed on Sunday December 9, customers can still place a Coles online order for Christmas, with a two-week delivery window available.
Delivery slots close to Christmas Day book out quickly, so people who want to place an online order should plan to do so early, she advised.
The cut-off date for Coles customers to order their festive feasts was advertised online as December 16 but that appears to have changed
