Councils pry into residents' metadata to chase down fines
Sydney councils are asking telecommunications companies to provide them with customers’ phone records to help them chase down fines and enforce minor infringements, including littering.
Telecommunications industry group Communications Alliance has revealed local councils were among more than 80 agencies that have made requests for metadata in the three years since the federal government attempted to restrict access to such records to law enforcement agencies.
Metadata includes email addresses, phone numbers, the amount of information in text messages and the times and places from which communications are sent, but not the actual content.
In 2015 the federal government passed legislation that required telecommunications companies to hold their customers' metadata for two years so that it was available to police and intelligence agencies investigating serious crimes and terrorist threats.
To assauge concerns about civil liberties, it reduced the number of authorities that could access such information without a warrant from about 50 agencies to 22 law enforcement bodies.
However, Communications Alliance chief executive John Stanton told a parliamentary inquiry that state-based agencies were still able to obtain metadata under a clause of the Telecommunications Act that was inserted at the same time the Data Retention Act was passed.
A total of 84 organisations had sought the information from alliance members, including the Bankstown, Brisbane, Fairfield and Rockdale councils, state departments governing community services, fisheries and primary industry, Australia Post, the Australian Health Practitioners Regulation Agency and racing agencies. Including requests made to companies that were not members of the alliance, there were likely to be more.
"There's not 20 organisations seeking metadata, there's more than 100," Mr Stanton said.
In one example, a local council attempted to use metadata to chase a litterbug, by asking a telecommunications carrier to report the location of calls by a man whose name was on an envelope dumped on the street.
"That's a somewhat extreme example but that has happened in the past'" he said.
"What sort of organisation does the Australian public think ought to be able to access personal information? Do they want local councils to be able to chase up information about who they fine?"
Fairfield City Council said its requests for metadata were in relation to illegal dumping. Canterbury Bankstown Council said the former Bankstown council had made 10 metadata requests in a bid to place someone at the scene of an illegal dumping site after they had denied involvement. Bayside Council, which incorporates the former Rockdale Council, has been asked to comment.
The Australian Health Practitioners Regulation Agency said it had not made any requests since the data retention laws came into force, though it had previously done so to assist its investigations, "often in relation to contested allegations of inappropriate relationships between patients and practitioners".
Law enforcement and spy agencies make about 300,000 requests for metadata per year, or 1000 per business day.
A freedom of information request filed by Electronic Frontiers Australia in 2015 found that 61 non-law enforcement agencies had made such requests.
Telecommunications providers did not necessarily disclose metadata for every request.
But Mr Stanton said they usually gave the organisation requesting the information the benefit of the doubt. "It's not their job to interrogate the reasons for the request."
Telecommunications industry group Communications Alliance disclosed the list to a parliamentary inquiry into the proposed expansion of police access to encrypted messages. It only includes requests made to members of the alliance.
The Department of Home Affairs has been approached for comment.
Since April 2015, the following agencies have sought access to metadata from members of the Communications Alliance members:
Australian Crime Commission
Australian Border Force
ACLEI
AFP
AFP ACT Policing
AFP PROFESSIONAL STANDARDS
AFSA
ASIC
Australian Tax Office
Australia Post Corporate Security Group
Australian Health Practitioner Regulation Agency
BANKSTOWN CITY COUNCIL
BRISBANE CITY COUNCIL
CENTRELINK
CONSUMER & BUSINESS AFFAIRS – VIC
Corrections Intelligence Group – NSW
CRIME AND MISCONDUCT COMMISSION
Customs
Department of Agriculture
Department of Defence
Department of Environment and Conservation WA
DEPARTMENT OF ECONOMIC DEVELOPMENT, JOBS, TRANSPORT & RESOURCES
DEPARTMENT OF IMMIGRATION AND BORDER PROTECTION
DEPT FAIR TRADING NSW
DEPT FAIR TRADING-BRISBANE
DEPT OF COMMERCE WA
DEPT OF FAMILIES, HOUSING COMMUNITY SERVICES
DIBP BRISBANE
DIBP CANBERRA
DIBP MELBOURNE
DIBP QLD
DIBP SYDNEY
FACS
FAIRFIELD CITY COUNCIL
FAIR WORK BUILDING AND CONSTRUCTION
HEALTHCARE COMPLAINTS COMMISSIONS
IBAC
ICAC SYDNEY
NSW CC
NSW EPA
NSW Office of State Revenue
NSW Police
NSW POLICE PROFESSIONAL STANDARDS
NSW Government Trade, Investment, Resources and Energy
NT POLICE
NTPOL
OFFICE OF ENVIRONMENT & HERITAGE
OFFICE OF STATE REVENUE NSW
Police Integrity Commission – NSW
PRIMARY INDUSTRIES AND RESOURCES SA
PRIMARY INDUSTRIES NSW
PRIMARY INDUSTRIES QLD
PRIMARY INDUSTRIES VIC
QLD Department of Fair Trading
QLD TRANSPORT
Queensland Police Service
Racing Integrity VIC
REGIONAL ILLEGAL DUMPING SQUAD
Rockdale City Council
SA FISHERIES
SA ICAC
SA POLICE ANTI CORRUPTION
SA POLICE INTERNAL INVESTIGATION BRANCH
SA POLICE STATE INTELLIGENCE
TAS POLICE
TAS POLICE INTERNAL INVESTIGATIONS
Taxi Services Commission
TRANSPORT ACCIDENT COMMISSION MELBOURNE
VIC DEPARTMENT OF ECONOMIC DEVELOPMENT, JOBS, TRANSPORT AND RESOURCES
VIC Department of Justice
VIC Department of Health and Human Services
VIC POLICE ETHICAL STANDARDS
VIC INSTITUTE OF TEACHING
VIC POLICE
VIC Sheriff’s Offices
WA CCC
WA Department of Fair Trading
WA FISHERIES
WA POLICE STATE INTELLIGENCE DIVISION
Work Safe VIC
WORKPLACE HEALTH & SAFETY
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