At Netflix, Radical Transparency and Blunt Firings Unsettle the Ranks
Buzzwords and anxiety fill the hallways as Hollywood giant tries to maintain a winning culture amid breakneck growth; ‘sunshining’ the ‘N-word’ scandal
At a Netflix Inc. corporate retreat in July, Chief Executive Reed Hastings teared up as he addressed some 500 executives.
Mr. Hastings had recently fired his chief communications officer for saying the “N-word” in full form. The executive, who is white, was attempting to make an emphatic point during a meeting about offensive words in comedy programming and said the slur wasn’t directed at anyone.
The...