Chief Minister Arvind Kejriwal took to Twitter on Friday to announce that residents of Delhi will be able to avail of doorstep delivery of various government services, including drivers’ licences, marriage certificates and ration cards, from September 10.
Terming it a “revolution in governance”, which will be a “big blow to corruption”, the Aam Aadmi Party (AAP) government in Delhi had proposed the doorstep delivery of services earlier this year.
The State government had also accused Lieutenant-Governor Anil Baijal of stalling implementation of the project on more than once occasion since.
However, a five-judge Constitution Bench judgment had on July 4 laid down broad parameters related to the governance of the Capital, paving the way for the Delhi government to proceed with the scheme.
“Doorstep delivery of services. A revolution in governance. A big blow to corruption. Super convenience for people. Happening for the first time anywhere in the world. Starts from 10th Sept [sic],” the Chief Minister tweeted.
Extra fee of ₹50
As per the scheme, the AAP government will provide 100 services such as caste certificates, drivers’ licences and ration card at the doorstep of citizens at an extra fee of ₹50. Last month, the government had approved the Administrative Reforms Department’s proposal to allot the work to a firm, which will be an intermediary agency to execute the project in the Capital.
Mobile sahayaks
The plan involves hiring of mobile sahayaks (facilitators) through the agency that would set up call centres.
For instance, if a person wants to apply for a driving licence, the applicant will have to call a designated call centre and provide the requisite details.
Following the furnishing of these details, the agency will assign a mobile sahayak to visit the applicant’s residence and get the required details and documents. The applicant will then have to visit the MLO office once for a driving test.