Published on : Friday, August 24, 2018
This will make Cheval the first serviced apartment group to adopt new technology having eight of its luxury properties in the app.
Guests will be able to get in touch with the concierge, housekeeping and maintenance teams through the app within their apartment or on the go with the integrated instant messaging service.
Guests will be able to order additional services or items and personalize their stay.
There will be a local area guide plus that will provide information about the stay and instant booking links. Users can avail a fresh experience with the new look and upgraded design that is bound to keep the mobile experience at the front.
Avvio, booking engine and conversion specialists has integrated the AI elements.
George Westwell, director at Cheval Residences stated that the guest experience is always of the upmost importance. Their website is the first impression of what the guest can avail from the accommodation and brand.
The customer journey gets tailored with the inclusion of Allora and a new Cheval app is being developed with Criton focusing on enhancing guest experience.
Tags: Allora, Avvio, Cheval Residences, George Westwell