Grave injustice

Sir —This refers to the report, “Banks collect Rs 5,000 crore from customers in FY 18 for breaching min balance” (August 6). Notwithstanding bank rules and regulations, it does not make sense for them to collect fine if a customer does not park the prescribed minimum balance in bank accounts.

While on the one hand, banks keep accumulating non-performing accounts by way of relaxing control over those who fail to return the loan amount, on the other, they penalise those who ‘balance’ their lives with ‘minimum’ needs. In short, if they were to keep the minimum balance, it will definitely be at the cost of their bare minimum.