NEW DELHI: To make travel easier, Indira Gandhi International (IGI)
airport will soon have
motorable wheelchairs for passengers with reduced mobility (PRM). The
services are likely to be rolled out from mid-August and will be implemented across all three terminals in a phasedmanner, an airport source said.
Currently, seven such wheelchairs have been introduced on a trial-basis and have received a positive response, the official said. Each wheelchair has a capacity of 250kg and has been designed to accommodate a passenger, a check-in bag and a wheelchair assistant.
“This service will include some automated wheelchairs and will be supported by a few manual ones as well, based on the market demand. Currently, trials are ongoing,” said a DIAL spokesperson.
According to DIAL, they have appointed M/S Aviaxpert Aviation Pvt Ltd as a concessionary to provide wheelchair services to PRM. The operator said the numbers will be increased based on the requirements of each
airline. “The services are managed by the concessionaire with the help of robust software that helps locate passengers’ whereabouts within the airport until they board the flight. The wheelchairs are being procured by the concessionaire from a European manufacturer,” the spokesperson said.