A passenger who travelled Air India's Newark-Mumbai flight last week has posted photos of what she says are bed bug bites.
Saumya Shetty, who travelled business class with her three kids, said she was "covered with bed bug bites".
She alleged that despite complaining to Air India staff, she was forced to sleep in the same seat and got a seat change only a short while before landing in Mumbai.
Traveled business class thinking it would help with three kids. I’m covered with bed bugs bites and it’s been a painful day so far. @airindiain Inspite on complaining I had to sleep in the same seat and only got moved the next day when we werelanding. @timesofindia @indianexpreas
— Saumya Shetty (@saumshetty July 19, 2018
Covered in painful bedbug bites all over my body thanks to business class of #AirIndia is this what you charge for?i only got moved to another seat in the morning when we were landing, it was disgusting! Mind you I was traveling with 3 kids. @timesofindia @mid_day
Advertisement opens in new window— Saumya Shetty (@saumshetty) July 19, 2018
She said she was yet to recieve any response to her complain from the airline.
What an #airindia #businessclass would do to you? AI still has to get in touch with me inspite if my repeated attempts to get in touch with them. @airindiain @NewYorkTimes11 @cnni pic.twitter.com/tDHfmhX0Vx
— Saumya Shetty (@saumshetty) July 20, 2018
On Friday, news agency PTI reported that a baby was allegedly bitten by the bed bugs on the Newark-Mumbai flight, leaving the other passengers agitated and delaying the flight's onward journey to Delhi.
ALSO READ: Bed Bugs Infest Air India's Mumbai-Bound Flights From US
Passengers of a flight on Tuesday from the US to Mumbai also allegedly had this unpleasant experience, and one of them tweeted about his ordeal.
"...Just arrived from New York on Air India 144 business class with family. All our seats infested with bed bugs. Sir, have heard of bed bugs on trains but shocked to experience on our maharaja and that too business," Pravin Tonsekar had tweeted and tagged the airline and the Civil Aviation Minister Suresh Prabhu.
(PTI Inputs)