Starbucks closing cafes; CEO calls performance 'not acceptable'

Reuters 

By Uday Kumar and Alana Wise

The world's largest is facing competition both from upscale coffee houses and like and Dunkin' Donuts .

It has missed analysts' estimates for same-store sales in the U.S.-dominated region in five of the last six quarters.

The company anticipates lower net new store growth in the for fiscal 2019 and said it would address rapidly changing consumer preferences by introducing new cold drinks like a and focusing on growing health and wellness trends.

Starbucks' said earlier this month that he is stepping away from the company on June 26, ending an era. In April, Schultz worked closely alongside to help limit damage to the company's image after a racial profiling incident involving the arrest of two black men in a Philadelphia store.

"It seems fairly clear that the low-hanging fruit on causing everybody to get addicted to their (Starbucks) is kind of in the rear-view mirror," said Tony Scherrer, at

"At least in the Starbucks heavy markets, the people that are going to drink coffee are already drinking it."

Starbucks said it expects global comparable store sales to rise 1 percent in the third quarter, below the 3 percent increase estimated by analysts, according to I/B/E/S.

"While certain demand headwinds are transitory, and some of our cost increases are appropriate investments for the future, our recent performance does not reflect the potential of our exceptional brand and is not acceptable," Johnson said in a statement.

Historically, the Seattle-based company closes roughly 50 stores a year.

Starbucks said it would look to open more stores in under penetrated markets and explore strategic options to licence company-operated stores. is the company's biggest with same-store sales rising 4 percent in the last reported quarter.

The company also said it would look to cut general and administrative expenses with plans to partner with an to speed up the process.

In early May, Swiss-based said it would pay Starbucks $7.15 billion for exclusive rights to sell Starbucks coffees and teas. That alliance frees Starbucks to focus on improving its mainstay U.S. cafe business, where traffic growth had stalled.

(Reporting by Uday in Bengaluru and in New York; Editing by and Lisa Shumaker)

(This story has not been edited by Business Standard staff and is auto-generated from a syndicated feed.)

First Published: Wed, June 20 2018. 05:11 IST