CSI solution rolled out at Bistupur post office

Singhbhum postal division has launched Core System Integration (CSI) solution that will cover 73 sub post-offices across Kolhan region comprising three districts- East Singhbhum, West Singhbhum and Seraikela-Kharsawan.

Inaugurating the new facility at the Bistupur-based head post-office senior superintendent of post office ( Singhbhum circle) Vimal Kishore said, " The new system has been designed to reduce paper work as it will ensure online real time transactions including mails, resulting in better accuracy and speed of operations. Our customers will be benefitted from the initiative."

He went on to add that India Post had awarded the core system integrator project to TCS and Infosys. Under the system all online transactions will be linked to the central server  Bangalore. “The dependency of sub post offices on the head post office would reduce as they can now function independently with the implementation of the new facility," he explained. 

Senior post master of the Bistupur head post office R.L. Sinha, who was present at the inaugural function, said that currently, postal transactions are made offline and later updates are made online. “This used to take time. But, now on this thing can be avoided. The introduction of CSI will enable real time updates and faster and more reliable service in all postal operations," he said.

India Post has taken up IT modernisation project for improving its operations and service delivery in several phases. It has implemented Core Banking Solution and Core Insurance Solution in most of the post offices in the country. To consolidate these efforts of IT modernisation, India Post has introduced CSI solution.

CSI has a provision for upgrading mail handling and counter operations, finance and accounting and human resources on a new platform. It is expected to bring all services of a post office and its administration under one platform. It functions on a centralised online real time exchange of all transactions including mails, resulting in better accuracy and speed of operations.