SAA has released a recovery schedule for passengers affected by the SACAA grounding of SA express due to non-compliance and safety concerns.
This comes after the suspension of SA Express operations by the South African Civil Aviation Authority (SACAA) on Thursday. SA Express says it is in the process of working with the SACAA to meet all the necessary approvals in order to lift the suspension.
The audit coincided with the introduction of a stabilisation programme at the airline, which has undergone significant leadership changes over the last twelve months. The next few days will see the SA Express leadership team, as well as Minister Pravin Gordhan’s Intervention Team, share the stabilisation plans with the SACAA.
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Specific weekend cancellations (Friday 25 May, Saturday 26 May and Sunday 27 May) affected passengers need to note include:
- Johannesburg – Sun City
- Johannesburg – Mmabatho
The following flights have been cancelled for Friday 25th of May:
- Cape Town – Sun City
- Cape Town – East London
- Cape Town – Walvis Bay
“We sincerely apologise to all affected customers for the inconvenience caused by the suspension of SA Express services,” concluded Tlali.
SAA says it will provide the next flight schedule update as soon as it is finalised.
“Our priority remains customer assistance in the best way possible in order to minimise the inconvenience caused by the suspension of SA Express services,” said SAA Spokesperson, Tlali Tlali.
What should affected passengers do?
Three partner airlines, SAA, Mango Airlines, SA Airlink, are working with the airline to avoid a major impact on passengers due to the suspension of SA Express services.
NB:
Passengers have been advised to proceed to SA Express counters for information relating to the contingency plans made for these flights, or alternatively call 0800 214 774 and +27 11 978 6699. Passengers are further encouraged to take note of the following:
- SAA will rebook, reroute or refund passengers whose travel plans have changed due to suspension of SA Express flights.
- Passengers on SA coded tickets and SA code share will be accommodated on a priority basis.
- SAA will, in accordance with its compensation policy, compensate all passengers where applicable
Following is the recovery schedule released by SAA - updates will be provided as they are made available:
Johannesburg (JNB) - Walvis Bay (WVB)
- SA 8140 12:00 JNB WVB 14:10
- SA 8141 14:30 WVB JNB 16:30
Johannesburg (JNB) - Bloemfontein (BFN)
- SA 8401 11:00 JNB BFN 12:00
- SA 8402 12:30 BFN JNB 13:20
- SA 8403 15:40 JNB BFN 16:35
- SA 8404 17:00 BFN JNB 17:55
- SA 8407 17:00 JNB BFN 17:55
- SA 8408 18:30 BFN JNB 19:25
Johannesburg (JNB) - Kimberly (KIM)
- SA 8421 11:00 JNB KIM 12:10
- SA 8422 12:30 KIM JNB 13:40
- SA 8423 14:40 JNB KIM 15:50
- SA 8424 16:10 KIM JNB 17:20
Johannesburg (JNB) - Richards Bay (RCB)
- SA 8443 11:00 JNB RCB 12:15
- SA 8444 12:45 RCB JNB 14:00
- SA 8445 14:30 JNB RCB 15:45
- SA 8446 16:45 RCB JNB 18:00
Johannesburg (JNB) - Gaborone (GBE)
- SA 8456 11:35 JNB GBE 12:35
- SA 8457 13:00 GBE JNB 14:00
- SA 8454 17:30 JNB GBE 18:25
- SA 8455 18:45 GBE JNB 19:40
Johannesburg (JNB) - Gaborone (GBE)
- SA 8456 11:35 JNB GBE 12:35
- SA 8457 13:00 GBE JNB 14:00
- SA 8454 17:30 JNB GBE 18:25
- SA 8455 18:45 GBE JNB 19:40
Cape Town (CPT) - Hoedspruit (HDS)
- SA 8657 11:15 CPT HDS 13:45
- SA 8658 14:30 HDS CPT 17:00
- SA 8859 12:00 JNB HDS 13:00
- SA 8860 13:30 HDS JNB 14:30
Durban (DUR) - Port Elizabeth (PLZ)
- SA 3633 20:30 DUR PLZ 22:05
- SA 3634 22:40 PLZ DUR 0:05
Cape Town (CPT) - Port Elizabeth (PLZ)
- SA 3656 21:40 CPT PLZ 23:05
- SA 3657 23:40 PLZ CPT 1:20
Johannesburg (JNB) - East London (ELS)
- SA 3459 19:40 JNB ELS 21:05
- SA 3462 21:40 ELS JNB 23:05
Johannesburg (JNB) - George (GRJ)
- SA 2070 17:00 JNB GRJ 18:55
- SA 2071 19:30 GRJ JNB 21:20