The company is aiming for a two-fold growth in ticketing volumes by end of FY19
Paytm, a payments company has acquired a significant share in the online travel market, selling 38 million tickets in FY18.
The company is aiming for a two-fold growth in ticketing volumes by end of FY19.
In less than two years since its launch, Paytm has seen a massive surge in bookings, and emerged as IRCTC’s largest reseller of train tickets, second largest player for bus tickets and among top three players in flights.
More than 85 percent of all the travel booking comes from the app. The company registered 60 percent growth over the past year from tier-II and III cities
“We are excited about the overwhelming response received over the past year. Interestingly 60% of our growth has come from smaller cities, pointing at a rapid adoption of online travel services in smaller cities where Paytm has a deep penetration. We believe our focus on solving customer needs and creating disruptive product experiences has played a crucial role in offering the confidence to book their travel online. This year, we plan to double our tech team as we continue to focus on building experiences that travelers love. Our goal is to build the country’s most preferred destination for all kinds of travel needs,” said Abhishek Ranjan, Vice President, Paytm.
This growth has been largely driven by its strong penetration in non-metros coupled with product distruptions like free cancellation, that starts as low as Rs 49 for flights and Rs 3 for bus.